The staff is top notch! so friendly and truly
go out of their way for the kids.
The Waiters were very courteous and well trained.
Stephanie gave very great service at meal times.
Kerry (adult co-ordinator) was also very attentive
and polite. Thank you all for a wonderful and relaxing
I had a great time, very friendly and accomodating staff,
I go every year with either friends or family, When my son
was little we had the Nanny and she was great when he got
older her participated in the teen club and also had a good time.
Last year I went with my cousin and her son and he wanted to take
the nanny home with him, Althea is the nanny my sister requests
everytime she goes there she is great.
We stayed at the FDR 07/16/2012 -07/23/2012 and we are very
impressed with the resort & it’s staff. We had previously researched
the FDR online & felt it would be perfect for us because of the vacation
nanny service. We have 2 small children ages 2 & 4 and vacationing is
usually still a lot of work. We arrived at the hotel late, but still received
a warm welcome at the front desk & our needs were met right away.
We stayed in a 1 bedroom oceanfront suite & it was perfect for my family
. The rooms are large & very clean. There were 2 beds in the living area
& also a crib for the baby. We really liked being able to have our own
separate sleeping quarters & not have to worry about the safety of our
children. The style of the resort is antiquated, but we found it beautiful
& very comfortable. We had a problem with the hairdryer not working
properly & was immediately fixed when I brought it to our nanny’s
attention. The rooms were always very clean.The refridgerator was
always stocked with whatever we wanted. We weren’t sure how
comfortable we would be leaving our children in the care of a stranger,
but after the first morning we knew we had nothing to worry about. Our
children loved their assigned nanny, Donette. My 2 year old is rarely
comfortable around people outside of the family, but he bonded with
her right away. Donette made sure my children were well cared for,
but also doing activities they wanted to do, afterall, it was their vacation
too. The resort is fairly small & we thought we might get bored,
but there are scheduled activities daily for the children, teens, and
adults & we actually didn’t get to do everything we wanted to do in
the time we had. The service here is top notch. Every single staff member
at this resort was friendly, helpful, & professional & exceeded expectations
consistently. The food is good & the drinks are great. We enjoyed the
themed dinners on the beach & my children were happy that they could
order pasta, their favorite. The pool was also clean here & the kids pool
is perfect for very small children like mine. The glass bottom boat ride is
very nice, “Thank you, Captain Freddy.” The beach is small, but you can
go over to the beach next door, which we did twice with no problems & it
was just so beautiful & the swimming was great. I would strongly
recommend this resort for people with small children & would strongly
recommend Donette, whom you are able to request. She is extremely
professional and experienced and really made our family’s stay here
wonderful. I do have to say we noticed that the nanny staff is very good
at what they do & every nanny kept a watchful eye on the children.
We will be back to this resort because of the impeccable service,
relaxing atmosphere, and nanny service. This was truly a vacation
where we were able to relax. Thank you, FDR staff & a special thank
you to Donette, Andre, & Shavon for your wonderful service.
So many staff made our stay special; Shelly-ann, Natalie, Adrian
and all the Front Desk staff. My overall stay was quite good, it was superb.
Each member of staff you meet were quite mannerly and friendly.