The staff at this resort is by far the best we have been
around. You should be proud.
The staff at this resort is what makes it so special.
The nanny service is an amazing feature that all hotels
should offer, but because they dont this makes this
place so unique. We absolutely loved our stay and plan
to come back with friends and family.
Lisa is a wonderful nanny, this was our second year with her
and she did not disappoint. Our kids love her, she has become
like family. You are very fortunate to have her as an employee.
Sherdene our nanny was extremely professional, friendly
and attended to the needs of our children. She also gave us
information to enhance our vacation experience.
The hotel is truly geared towards families. Special
commendation for your nanny service, its superb!!
Better believe all the good reviews about this place. This was the
best family vacation we ever had! And it is thanks to all the
employees in this resort who know what service is, but
especially our nanny Tania!
Our 5 and 3 year old children immediately took a liking to her,
and she made it possible for my wife and me to spend a lot of time
with just the two of us, even doing excursions like an ATV ride or
going shopping in Ocho Rios without the kids (although we also
did a lot of stuff with our kids of course). So this was relaxing and
fun for all of us. They have separate programs for children, pre-teens
and teens, and a kids club if the weather isn’t so good with PCs,
game computers and toys, which our children loved.
The resort itself has very nice facilities, a swimming pool,
a small and a big water slide, a small beach (cove) with shallow
water perfect for children and a bigger beach next door perfect for
adults. Food at the resort is nice and tasty but not top notch,
although the beach and Jamaican buffets twice a week were very nice.
Nice also is that they have a grill place that is open all day and evening
until midnight where you can get burgers, fries, pizzas, patties etc.
which is great if your kids don’t like the regular food served, or if
you are hungry outside of dining hours. They also have nightly
entertainment which ranged from ok to nice.
We had a one-bedroom which was kept immaculately clean by
our nanny and which was big and comfortable. It had a TV in each room,
and a DVD player in the main room as well. Beds were great. There
is Wifi in the rooms and in the resort with fast internet speed.
Also nice is that this resort is close to several nice excursion
opportunities like Ocho Rios (Dunn River Falls, Mystic Mountain,
Dolphin Cove are all only 20 minutes away) and along the north
coast (Chukka adventure tours, Green Grotto Caves, Outameni),
and the resort can arrange excursions to all of them. We had a
rental car though and did all of our excursions on our own, but the
front desk was very helpful with information when we planned them.
We also met the owner of the place who is very down to earth, and
who knows that the main thing about this place is the excellent service
there. We loved this place and we will definitely be back, if not next
year then the year after!